DESIGN OPERATIONS (DesignOps)

Amplifying the value of design practice.

Great design comes from great designing, and great designing requires tools, support, and direction to produce the highest potential value.

I partner with design teams to ... 

  • understand the current state of operations

  • define problem spaces

  • design initiatives

  • prioritize & roadmap

  • Set up and instrument measurements

  • coach through execution

Utilizing service design methods, I help your design team collaboratively work with each other and stakeholders to develop delivery, support, and people operations systems. 

Red Dolan / VMWare / Director of DesignOps

ENGAGEMENT MODELS

Workshop Facilitation

I will come in and facilitate a workshop with your design organization. The goals of the workshop can vary to engagement, and include:

  • Vocabulary & methods training

  • Current state evaluation

  • Goal setting

Workshops can utilize either pre-existing content or can be extended to create bespoke materials.

Interim Leadership

Hire me as a short term 6mo-1yr inerim DesignOps Director with the goals of evaluating your current situation, creating a playbook for your design operations practice, and finally finding a long term DesignOps leader to help continue to grow and maintain the practice.

Training

A basic workshop utilizing existing material to teach basic concepts of Design Operations such as: 

  • Value of Design & DesignOps

  • Pieces of a well running DesignOps practice.

  • How to evaluate your current design practice setup

Consulting Services

For 3mo-6mo, I will partner with your existing design team(s) to ... 

  • Baseline evaluations

  • Problem framing

  • Team alignment

  • Project planning & success criteria

CLIENTS

Here, Inc.

Zalando

Elisa Oy

Boston Consulting Group

Pebble Road

JP Morgan Chase

World Bank Group

VMWare - Portland

Postlight

Amdocs

LeasePlan

IBM

Key Bank

NYU

Digitalist Group

Orange

Berlin, DE

Berlin, DE

Helsinki, FI

Tokyo, JP

Singapore, SN

New York, US

 Washington D. C., US

Portland, OR, US

New York, US

Ra'anana, IL

Amsterdam, NL

San Jose, US

Cleveland, US

New York, US

Vancouver, CA

Paris, FR

TESTIMONIALS

I've had the pleasure to know Dave through the Designer Hangout community and always admired his expertise and weighing in on the design practice. I invited Dave to facilitate 2 workshops on DesignOps in Helsinki, one private for my company, and one public. Dave exceeded my expectations, not only with his deep knowledge in and around design, but with the human aspect that he approached every conversation and situation. I wholeheartedly recommend to anyone who is interested in leveraging their design practice and people, to contact Dave and get coached from him. It is an investment without risk. I hope for many more collaborations and learnings in the future!

Angelos Arnis / Elisa Oy / Design Operations

PRICING MODEL

Rates are negotiable as duration of engagement changes.

Day rates do not include travel, facilities, or materials. 

Basic Day Rate

US$ 5,000

For in-house or remote consulting.

Workshop Day Rate

US$ 8,000

Utilizing pre-created materials, as well as the extra efforts associated with workshop facilitation require a different day rate.

Basic Day Rate

US$ 5,000

For in-house or remote consulting.

Workshop Day Rate

US$ 8,000

Utilizing pre-created materials, as well as the extra efforts associated with workshop facilitation require a different day rate.

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©2019 by Dave Malouf Design.